NDI’s website calculates the shipping charges for your order, based on the items in your Shopping Cart. Larger, volume orders may require a higher rate; you will be contacted by an NDI team member if you order meets the requirement for a truckload rate. All NDI products ship from our factory in Brewton, Alabama via FedEx or Common Carrier as noted in each product description. Common Carrier shipments for residential deliveries will be contacted for an appointment as soon as your order arrives at the local terminal. Drop shipments by Common Carrier delivery include curbside delivery only.

The normal lead time to produce our products is 4 – 6 weeks. This lead time does not include shipping time to you, even if an expedited shipping option is selected. NDI offers expedited shipping services for FedEx items, which can be selected at checkout. Common Carrier pieces cannot be expedited. Note that choosing an expedited shipping method does not change the manufacturing and/or processing time before your order can ship.

*Free standard truck shipping applies to RETAIL orders valued at $500 or more, shipping in the contiguous United States. Truck Shipping with limited access zip codes will be subject to limited access fees, as shown during checkout. Free shipping is not applicable on return or TRADE account orders.

If you require other services please contact customer service at 800-522-2627.